:root{--primary: #0D7C7C;--primary-light: #10A3A3;--primary-dark: #0A5E5E;--primary-50: #ECFDF5;--primary-100: #D1FAE5;--success: #16A34A;--warning: #F59E0B;--danger: #DC2626;--bg: #F0F4F8;--surface: #FFF;--border: #E2E8F0;--text: #0F172A;--text-2: #475569;--text-3: #94A3B8;--font: "Inter", -apple-system, sans-serif;--radius: .75rem;--shadow: 0 1px 3px rgba(0, 0, 0, .06)}*,*:before,*:after{margin:0;padding:0;box-sizing:border-box}body{font-family:var(--font);color:var(--text);background:var(--bg);line-height:1.5}button{font-family:var(--font);cursor:pointer;border:none;background:none}a{color:var(--primary);text-decoration:none}.app-layout{display:flex;min-height:100dvh}.sidebar{width:240px;background:linear-gradient(180deg,#0a5e5e,#0d7c7c);color:#fff;padding:24px 16px;position:fixed;top:0;bottom:0;overflow-y:auto}.sidebar h2{font-size:16px;font-weight:700;margin-bottom:8px}.sidebar p{font-size:12px;opacity:.7;margin-bottom:24px}.sidebar-link{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:var(--radius);color:#ffffffb3;font-size:14px;font-weight:500;margin-bottom:4px;transition:.15s}.sidebar-link:hover,.sidebar-link.active{background:#ffffff26;color:#fff}.main{margin-left:240px;flex:1;padding:24px 32px}.page-title{font-size:22px;font-weight:700;margin-bottom:20px}.stats-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:24px}.stat-card{background:var(--surface);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow)}.stat-value{font-size:28px;font-weight:700}.stat-label{font-size:13px;color:var(--text-2);margin-top:2px}.stat-icon{width:40px;height:40px;border-radius:10px;display:flex;align-items:center;justify-content:center;margin-bottom:12px}.card{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px;margin-bottom:16px}.card h3{font-size:16px;font-weight:600;margin-bottom:16px}.table{width:100%;border-collapse:collapse;font-size:14px}.table th{padding:10px 12px;text-align:left;font-weight:600;border-bottom:2px solid var(--border);color:var(--text-2);font-size:12px;text-transform:uppercase;letter-spacing:.05em}.table td{padding:10px 12px;border-bottom:1px solid var(--border)}.table tbody tr:hover{background:var(--primary-50)}.badge{display:inline-flex;padding:2px 8px;font-size:12px;font-weight:600;border-radius:99px}.badge-success{background:#dcfce7;color:var(--success)}.badge-warning{background:#fef3c7;color:#92400e}.badge-danger{background:#fee2e2;color:var(--danger)}.badge-primary{background:var(--primary-100);color:var(--primary-dark)}.badge-neutral{background:#f1f5f9;color:var(--text-2)}.nps-bar{height:8px;border-radius:4px;background:#e2e8f0;overflow:hidden}.nps-bar-fill{height:100%;border-radius:4px;transition:width .6s ease}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.fade-in{animation:fadeIn .3s ease-out}